1. Who Bets Here
Ladbrokes is where the professionals go to play, but the recreational players can find enough to keep them occupied. As was mentioned, Ladbrokes is a respected name, so everyone flocks there to wager on the biggest events on both sides of the pond. They do tend to lean towards the European market, however, so North American players should keep that in mind.
Depositing
- United Kingdom debit cards
- Visa
- Mastercard
- Neteller
- UKash
- Bank Transfer
- Western Union
- Moneybookers
Withdrawing
- United Kingdom debit cards
- Visa
- Mastercard
- Neteller
- UKash
- Bank Transfer
- Western Union
- Moneybookers
2. Customer Service
You’ll find the customer service at Ladbrokes to be courteous and efficient, and you can always get a hold of someone 24 hours a day, seven days a week. This is usually standard in the industry, but you would be surprised by how many companies don’t do this and it can stress out their clients when money is on the line. That being said, you rarely have to talk to them, which means there aren’t usually problems and that is the best customer service you can get.
Methods of Contact
- Phone
3. Placing A Bet
Making a wager at Ladbrokes is simple if you’re a new player, and even easier if you have done it before. There are drop-down menus and checkboxes that make this process a breeze, and the age-old checkbox system won’t steer you wrong. If there is one thing that shops don’t want to give their clients a hassle with, it’s making a bet (actually, two things, because not getting paid out can help a site lose a customer).
Methods of Betting
- Phone
- Internet
- Mobile
4. Variety
There is a ridiculous amount of variety at Ladbrokes, and even though you’ll find a lot of European horse racing, soccer and cricket, you’ll also find the NBA and Major League Baseball well represented along with the rest of the major North American sports. There are political and entertainment props if sports isn’t your thing as Ladbrokes tries to cast a huge net out in the market, and that can pay off for you.
Limits:
The betting limits change with sports and sometimes events, so you’ll have to check before you make your wager, but rest assured, Ladbrokes has some of the highest limits you’ll find at any shop and that is a big selling point to the sharps.
5. VIP Program/Loyalty Program
There is no VIP or loyalty program at Ladbrokes at this time.
6. Bonus & Rebate Program
This is where Ladbrokes could stand to upgrade for their clients as you won’t find deposit bonuses, or overall bonuses for that matter, like you’ll find at other shops. It’s difficult to even find their bonuses on the website (more on that soon), but if you call into their customer service reps, you’ll be able to find out what Ladbrokes offers.
7. Website & Usability
Overall, Ladbrokes has a good website with everything you need, a decent color scheme of red and while and it is streamlined quite well in regards to categories and being able to navigate. But sometimes it can be convoluted with a lot going on and it can be discerning on the first trip, so you may need some time to get used to it. It definitely isn’t the worst site out there, in fact, it’s above average, but Ladbrokes still has a little way to go before the site matches up with the rest of their services. They are always working on improving it, so that is a good sign and another positive to their customer service.
8. Reputation
In a word, Ladbrokes’ reputation is excellent and getting better all the time. Because of their large public profile in the United Kingdom, they’re not going to hold onto your money because news travels and they’ll lose a lot of other business as well. Overall, you’re not going to find many shops that have the quality of Ladbrokes and when they step up their website, their stranglehold on the gaming market will get even tighter.
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